Privacy Policy

Introduction

Jalan Advisory ("we", "our", "us") takes the privacy of the people who visit our website and enrol in our courses seriously. This policy describes how we collect, use, and protect personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

If you have any questions about this policy, write to us at [email protected] or call +65 8426 1957 during office hours.

Data We Collect

We collect personal data in the following ways:

• Contact form submissions: name, email address, and phone number (if provided).
• Course enrolment: name, email address, and payment information processed through our payment provider.
• Website analytics: page views, session duration, and browser type, collected in aggregate through analytics cookies where you have consented.
• Correspondence: emails and messages you send us.

Legal Basis for Processing

We process personal data on the following grounds: your consent (for analytics cookies and marketing communications), the performance of a contract (for course delivery), and our legitimate interests in operating the business and responding to enquiries.

Retention Periods

Contact enquiry data is retained for two years from the date of last contact. Course enrolment records are retained for seven years to meet legal and tax obligations. Analytics data is retained in aggregate form and cannot identify individual users.

How We Use Your Data

• Responding to enquiries and questions about our courses
• Delivering course materials to enrolled learners
• Sending administrative communications about courses you have enrolled in
• Sending occasional updates about new course releases, where you have given consent
• Understanding how our website is used so we can improve it
• Complying with Singapore legal and regulatory obligations

We do not sell personal data to any third party. We do not share personal data with financial product providers or receive referral fees of any kind.

Data Protection Measures

We take reasonable steps to protect the personal data we hold from unauthorised access, misuse, and disclosure. These include:

• Encrypted transmission of data via HTTPS
• Access to personal data restricted to staff who require it for their role
• Regular review of third-party service providers' data practices
• Prompt notification to affected individuals in the event of a data breach, in accordance with MAS and PDPA requirements

Cookies

We use cookies to improve site performance and, where you consent, to understand how visitors use the site. Essential cookies are required for the site to function and cannot be disabled. Optional analytics and preference cookies are only placed if you accept them via our cookie consent banner.

For full details, see our Cookie Policy.

Third-Party Services

We use a small number of third-party services to operate our website and deliver courses:

• Analytics: aggregate website traffic data collected through a cookied analytics tool, where consent is given
• Payment processing: handled by a PCI-compliant payment provider; we do not store card details
• Email delivery: course materials and administrative messages are sent via a third-party email service

Each service provider is selected in part for their compliance with applicable data protection laws.

Your Rights

Under Singapore's PDPA, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate personal data
• Withdraw consent for optional processing at any time
• Request deletion of personal data we no longer need to hold
• Object to certain types of processing

To exercise any of these rights, write to [email protected]. We will respond within 30 days.

If you believe we have not handled your personal data correctly, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.

External Links

Our website may contain links to MAS, MoneySense, SGX, and other external resources. We are not responsible for the privacy practices of those sites and encourage you to read their policies separately.

Children's Privacy

Our courses are designed for adults aged 40 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted personal data to us, please contact us so we can remove it.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated by notice on our website. The date at the top of this page reflects when the policy was last revised. Continued use of our website or services after a revision constitutes acceptance of the updated policy.

Contact

For data-related enquiries: